Elements and Performance Criteria
- Establish servicing requirements and liaise with customer
- Identify watch functions and features
- Prepare written quotation and inform customer of watch condition and performance concerns
- Outline recommended service procedures to be undertaken to remedy identified faults
- Verify and agree on servicing requirements with customer
- Prepare watch for handover
- Record and document repair process
- Disassemble complex quartz watch cases, movements and components
- Service complex quartz watch case and movement components
- Reassemble and test complex quartz watches
- Reassemble multiple step motors, perpetual calendar mechanisms, watch movement and case components
- Perform work according to manufacturer guidelines and specifications
- Confirm correct assembly and operation of gear train and perpetual calendar driving system
- Use correct types and amounts of lubricant
- Use specialist service tools, jigs and testing equipment
- Verify watch functioning of calendar and chronograph mechanisms
- Verify and adjust watch performance and rate testing
- Perform resetting and zeroing and synchronising of chronograph and perpetual calendar displays